Cisco Security Agent causes Dropbox to fail due to "Permissions Error"

Title pretty much says it all.

Dropbox won't start on Windows 7 even though it previously worked. Complains about "Permissions Error". Turns out that the Cisco Security Agent (CSA) considers this an "untrusted application" and "whitelisting" Dropbox (right click in CSA under 'untrusted applications' and mark as 'trusted') restores Dropbox operation.

Comments

Anonymous said…
My problem is that CSA denies dropbox from working, but yet it doesn't show up in the "untrusted application" area, so I cannot whitelist it. My current workaround is to temporarily turn CSA off, which allows dropbox to sync, and then turn it back on :(
John Glotzer said…
I'd keep trying - I bet it will show up in the "untrusted applications" sooner or later and then you can whitelist it.

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